Tel: 01992 577998
High Road, Thornwood,
Epping, Essex CM16 6LL
We pride ourselves on ensuring we provide a great service to our customers. We put you and your needs first at all times – we provide a personal approach from the very first telephone call or email right through to the installation process ensuring that you are fully satisfied with your new kitchen. That’s how we work and that is why we get a lot of work on recommendation from our existing customers to their friends, family and visitors to their home.
We welcome the opportunity of discussing your new kitchen with you. Having visited our website, you are also welcome to visit our showroom to see the quality of our work for yourself, or you can of course telephone or email us with any questions you may have and we would be happy to answer these.
When you are in a position to discuss your requirements, please telephone us and we would be delighted to make an appointment to come and see you at a mutually convenient time, for example, week days, evenings etc.
Having listened to your requirements, using our experience and design skills, we will interpret your ideas and measurements taken to produce a quotation and once the project has been commissioned, these will also be used to produce an initial kitchen design. We will work with you to finalise all the materials, finishes, handles and colours of your bespoke kitchen. The kitchen design will be hand drawn and will be agreed in full prior to any work being carried out.
In addition to the kitchen, we can design, build and install furniture in other rooms including bedroom and bathroom furniture.
To design our bespoke kitchens and furniture we discuss with our clients their needs and ideas, consider the overall style of the house and space available, and a design is produced that is both functional and beautiful.
We use all the latest design and storage ideas. All our bespoke kitchens and cabinets are handmade from the best possible material with solid wood dovetailed drawers, we utilise all the lastest hardware including the latest soft close drawer runners and mechanisms.
All our designs can be made for any shape, size and style of home, be it a modern urban loft or period country home.
Installation is an important aspect when planning your new kitchen. We have worked on all manner of alterations and improvements in every kind of property and we are used to working with builders, developers, architects, surveyors, interior designers and, of course, with our clients.
We are always aware that we are guests in our clients' homes, and take care to minimise any disruption. Our experience is what helps make the difference.
Dependent on your requirements and our workshop schedule, an installation date can be agreed at the time of commissioning your kitchen. Your handmade kitchen will take a minimum of two weeks to install with a further week required to add the finishing touches.
We work with you to achieve the finish and colours you want for your furniture. By using a wide paint range, any colour chosen by you can be incorporated into the design of your new furniture.
Our preferred paint suppliers include:-
All of these paints offer a tough, durable finish that can stand up to the tough environment a kitchen needs to provide.
You can also find more information on some of these paints from www.abstractdecoratingcentres.co.uk.
We have developed unique relationships with a range of suppliers in order to provide you with access to the best manufacturers who will offer you the absolute latest technology and the best appliances for your home. We include a list of our preferred manufacturers below and links to their respective websites. You can view information on the manufacturers and choose from their ranges of quality appliances that will suit your home. Once you have chosen your appliances from the manufacturers listed below, we will be happy to source and supply them, ensuring availability and delivery is co-ordinated with the installation of your kitchen.
Handmade Kitchen’s use of manufacturer trademarks and trademark devices on this website is only to directly describe the appliances we are able to source for our customers and we do not intend to imply any connection, affiliation or trading relationship with the companies concerned. All trademarks and trademark devices remain the property of their respective owners.
Nine out of ten new kitchens require some building work. It might just be a new floor, or new lighting, or even structural alterations to create a larger kitchen. We can offer a full building service utilising our own teams of cabinet makers, builders, electricians and plumbers alongside designing, manufacturing and installing your luxury kitchen.
You don’t need to shop around if there is any building work required. We can integrate any structural alterations or extensions into the overall package. This way you need only deal with one company, allowing everything to be project managed ensuring your building works and the installation of your new kitchen is co-ordinated from start to finish.
We can carry out a wide spectrum of work ranging from alterations to an extension. All types of work undertaken include kitchen fitting, bathrooms, tiling, flooring, carpentry, refurbishment, alterations, electric, plumbing, plastering, joinery, brickworks, extensions and all aspects of decorating internal, external.
We can carry out all of the following work and much more:
Everybody’s dream kitchen is unique and based on different requirements, tastes and budgets. To assist you in making your decisions and to demonstrate to you that although our kitchens are bespoke, handmade and of superior quality, we have included some information that will provide you with guidelines on how affordable our bespoke kitchens are, and we are happy to provide you with a FREE quotation.
Our kitchens start from £10,000.
A guide price for an average sized kitchen is from £15,000.
A guide price for a large sized kithen is from £25,000.
(pricing excludes appliances)
Although every kitchen is bespoke and designed to meet our customer’s individual needs, our prices compare favourably with high street kitchen suppliers.
Example 1:The base cabinets shown in photograph 1 would cost approximately £3,055 which equates to 4metres of base cabinetry (including VAT). This price excludes finishing including worktop, sink, handles and hand-painting; these are all priced to meet our customer’s requirements and budget.
Example 2:This example is based on 4.9metres of high level wall cabinets including larder and over mantle as shown in Photograph 2, this would cost approximately £3,742 excluding the worktop, sink, handles and hand-painting.
Example 3:Based on the same Photograph 2, this example includes 3.8 metres of base cabinets as shown and would cost approximately £2,592 excluding worktop, handles and hand-painting.
|If you have a plan or measurements of your kitchen, why not send them to us and we will provide you with a FREE no obligation quotation, please ensure you give us as much information as you can for example, if you have decided on the style or finish and this will enable us to provide you with a realistic quotation. This quotation will be sent to you via email usually within 2 working days.|
This is an important question that many people consider when planning their dream kitchen. We have provided information on average prices and examples of our bespoke kitchens, please click on the 'pricing' button on the left to view these.
Step 1. If you telephone us, we can arrange a meeting between Nick and our customer at the customer’s home and at our customer’s convenience. During the meeting, measurements can be taken and we enjoy a general discussion on the customer requirements, a feel for the surroundings, and gain a full understanding of the project.
Step 2. A quotation is calculated, produced and forwarded to our client. An initial deposit is required in order to commission hand drawn plans.
Step 3. Confirmation of any appliances, sink/taps or additional accessories that are required by our customer but need to be ordered to ensure delivery to us or the customer (dependent on the customer’s requirements) in time for the kitchen installation date.
Step 4. The manufacture of furniture is undertaken at our workshop.
Step 5. Furniture is delivered on the date agreed and installed to the highest possible standard.
Step 6. A final inspection by Nick to ensure all aspects of the project have been completed to the highest standard possible.
Yes, we supply most brands of electrical appliances, sinks and taps.
20% deposit to secure installation date
70% Upon delivery
10% balance upon completion
Our detailed plans are hand drawn by us to take into account each customer’s individual requirements including style and measurements. We do not use computer programmes to design your kitchen. All our units are bespoke, so however awkward the space we can create pieces that fit perfectly, we do not have any standard cabinet sizes, every cabinet is designed and drawn to fulfil our customer’s measurements only.For this reason, we ask for an initial deposit which is payable when requesting a hand drawn plan. When our customer places an order (which they usually do on receipt of these plans), the fee paid is deducted from the overall price.
99% of our business comes from within a 50mile radius but further distances would be considered.
Although we specialise in kitchens, we are also able to undertake other projects such as bedrooms, bathrooms and home studies. This is due to customer demand, our customers are very satisfied with the quality of our kitchens, that they often ask us to make furniture for other rooms in their house.
There are numerous materials available to complement any kitchen including the most popular of them all which is granite and this is available in many colours which vary in price.
Silestone is also a popular man-made alternative to granite with the added advantages of containing Microban and being stainproof. Solid surface worktops including Corian and solid timber worktops are also available.
We pride ourselves in having fully satisfied customers and we will work with our customers to ensure that any problems are dealt with efficiently and to their satisfaction at all times.A lot of our work is gained by word of mouth and recommendation from friends, colleagues and visitors and this would not occur if our customers were not satisfied.
These conditions of sale apply to goods supplied by Handmade Kitchen Co. Any Quotation given by the Company is an invitation to you to place an order with the Company only. No contract exists between you and the company for the sale of any goods until the Company has received and accepted your order.
Confirmation of an order will only be sent when all details have been agreed with the Company and the first payment has been made. This forms a binding and legal contract between you and the Company. No addition or alteration to the order will be valid unless agreed in writing by the Company. In the event of such alteration a surcharge may be made at the discretion of the Company. Plumbing, tiling, electrical and building work will not be included in the contract unless separately agreed. For the avoidance of doubt the Quotation does not include the final connections of electrical appliances and water supplies to appliances.
On confirmation of order a first payment of 20% of the total purchase price is due. On delivery of goods a further 70% is due. The remaining balance of 10% is due upon completion. If you delay your delivery, the payment will still be due, unless otherwise agreed in writing with the Company. The Company reserves the right to charge interest on overdue payments at 3% above the current UK base rate which will be calculated on a daily basis. In the event of late or non payment and without affecting any other rights or remedies of the Company, the Company shall be entitled to either suspend delivery of the goods and their installation without notice and charge interest until all amounts owing (including accrued interest) have been paid in full or terminate the contract by notice to you in writing.
A deposit protection scheme is available; please contact us and we will be happy to provide you with further details.
Delivery date is scheduled upon deposit and receipt of the signed Confirmation of Order, all details having been agreed. Responsibility of the goods will pass to the client upon delivery. Any damage or loss caused by persons not employed by the Company such as builders or other tradespersons is the responsibility of the client. The risk in the goods not installed by the Company shall pass to you on delivery. For goods installed by the Company risk shall pass after installation. Damage in either case due to inadequate site access shall be at your risk.
It is the customer’s responsibility to ensure the site is ready for installation
Once the kitchen is installed, a template will need to be taken for your worktops (if applicable). They will then return 1 to 2 weeks later to fit the worktop. You may need to arrange for your taps and hob to be disconnected and then reconnected once the stone has been fitted.
The customer will be shown a sample of a typical piece of furniture and worktop. Due to the nature of some of the timbers and worktops used there will be natural variations in colour and surface markings. No guarantee is given that the furniture and worktops supplied will be an exact replica in terms of colour and surface markings as those displayed in the Company’s showroom.
Voids and fillers surrounding the installed furniture are part of normal fitting tolerances and cannot be accepted as a basis for complaint.
If the agreed delivery date is extended after confirmation of the order, the Company reserves the right to make a charge for the storage of your furniture.
Cancellation of orders will only be accepted if the Company has agreed in writing and on condition that you reimburse the Company all costs and expenses or losses and damages resulting from the cancellation.
All goods supplied by the Company are warranted free from defects. All goods must be inspected immediately following installation (no later than 7 days) and will be repaired or replaced free of charge if found to be defective or damaged in any way arising from the installation by the Company’s representatives. This warranty does not apply to any defect arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Company, failure to follow the Company’s instructions on aftercare or any alteration or repair carried out without the Company’s approval.
Handmade Kitchen Co., would like to provide peace of mind to all of our customers in the form of our extensive five year guarantee. We are confident in the quality and build of our kitchens but should you have any issues we want you to be reassured in knowledge that we will put it right. We have been providing quality kitchens and excellent service for over 10 years and are dedicated to keeping our customers happy.
Handmade Kitchen Co will undertake that for a period of 5 years from date of purchase, any unit which proves to be defective as a result of inferior materials or workmanship will be repaired. This is a token of the confidence we have in our product; confidence which we want you to share.
This guarantee is intended to cover all the standard components furniture supplied and installed by Handmade Kitchen Co., providing they have been appropriately cared for and have not been misused. This guarantee does not apply to the following:
Your statutory rights as a consumer are in no way affected by this guarantee. In the unlikely event of service being required, you should contact Handmade Kitchen Co., who will be able to give you advice. The natural materials used in the manufacture of our kitchens are subject to colour and grain variations. We reserve the right to alter specifications, material used, or method of manufacture without prior notice. All units are manufactured within normal tolerances and all our products are supplied subject to our conditions of sale.